Terms and Conditions
Terms and Conditions
Welcome to ARJ Gold & Diamonds. These Terms and Conditions govern your use of our website and the purchase of jewellery products offered through it.
By accessing our website, browsing our collections, or placing an order, you agree to these terms and applicable laws.
Our Jewellery Collections
ARJ Gold & Diamonds showcases jewellery collections that include gold, diamonds, pearls, gemstones, and silver jewellery.
We make reasonable efforts to display accurate product descriptions, photographs, specifications, and prices. Product appearance may vary slightly depending on your screen and device settings.
Please review the product description and available specifications carefully before placing an order.
Product Information and Availability
All products displayed on our website are subject to availability.
We reserve the right to update product descriptions, photographs, specifications, availability, and other product information when necessary.
If a product becomes unavailable after an order is placed, we will contact the customer regarding the next steps.
Pricing and Offers
Product prices are displayed in Indian Rupees (INR), where shown on the website.
Discounts and promotional offers may be available on selected products. Offers are subject to their applicable conditions and availability.
We reserve the right to correct genuine pricing or listing errors and update prices for future purchases, subject to applicable law. Any action affecting an existing order will be handled in accordance with applicable legal obligations.
Orders and Payment
Customers must provide accurate information when placing an order or submitting an enquiry.
Orders are subject to product availability, payment authorisation, and order confirmation. We may contact customers to verify order details when necessary.
If an order cannot be fulfilled, we will inform the customer and arrange any applicable refund in accordance with the relevant policy and applicable law.
Shipping and Delivery
Orders will be processed and delivered according to the shipping arrangements communicated during the purchase process.
Delivery estimates may be affected by courier services, public holidays, weather conditions, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery addresses and contact details. Any available shipping charges or delivery conditions will be communicated during the purchase process.
Cancellations, Returns and Refunds
Order cancellations, returns, exchanges, and refunds are subject to the applicable terms in our Refund and Cancellation Policy.
Customers should review the policy and any relevant product-specific conditions before placing an order.
Nothing in our policies is intended to exclude consumer rights that apply under Indian law.
Jewellery Care and Product Documentation
Customers should follow appropriate care and storage instructions to maintain their jewellery.
Any product-specific certificates, purity information, warranties, or supporting documentation will be provided where applicable to the item purchased.
Intellectual Property
Website content, including product photographs, descriptions, logos, graphics, branding, and designs, is owned by or licensed to ARJ Gold & Diamonds unless otherwise stated.
Unauthorised copying, reproduction, distribution, or commercial use of website content is prohibited except where permitted by law.
Acceptable Use
You agree not to use our website for unlawful activities, submit false information, interfere with website functionality, attempt unauthorised access, or misuse website content.
Website Availability
We aim to keep our website accessible and functional. However, temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our control.
Limitation of Liability
To the extent permitted by applicable law, ARJ Gold & Diamonds shall not be liable for indirect or consequential losses arising from website interruptions or misuse of the website.
Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we handle personal information.
Changes to These Terms
We may update these Terms and Conditions when necessary. Revised terms will be published on this page.
Governing Law
These Terms and Conditions are governed by the applicable laws of India. Any dispute will be handled by the competent courts or authorities in accordance with applicable law.
Contact Information
For questions about these Terms and Conditions, please contact:
ARJ Gold & Diamonds
Address: 53/A, 9th Cross, JP Nagar Phase 1, Bangalore – 560078, India
Phone: +91 90357 50124
Email: sri@arjgoldanddiamonds.com